Legal
Last Updated: May 1, 2026
Welcome to the Loopy website (the “Website”). These Terms of Use govern your access to and use of the Website, including browsing, purchasing products, and communicating with us.
By using the Website or purchasing a product, you agree to these Terms.
Contents
The Website is owned and operated by Loopy (the "Company," "we," "us," or "our").
The Website allows users to view and purchase Loopy products and access related content.
Use of the Website is permitted only for lawful purposes and in accordance with these Terms.
The Company reserves the right to modify, suspend, or discontinue any part of the Website or these Terms at any time.
The Website offers recreational outdoor products designed for use in environments such as beaches, parks, and open spaces.
Product descriptions, images, and videos are provided for illustration purposes only.
Minor differences may exist between the product as displayed and the actual product, including color variations due to screen settings, lighting, or device type.
The Company does not guarantee that all content on the Website is free from errors or inaccuracies.
Payments are processed through secure payment providers using methods available at checkout (including credit cards, Apple Pay, Google Pay, etc.).
Prices are displayed in Israeli New Shekels (₪) unless stated otherwise.
The Company may update prices at any time. The price charged will be the price at checkout.
A customer may cancel a transaction within 14 days of receiving the product, in accordance with the Israeli Consumer Protection Law, 1981.
Cancellation requests must be submitted via email to:
Cancellation requests sent through other platforms (including social media) will not be accepted.
In case of cancellation not due to defect or Company error:
If the order has not yet been shipped, it may be cancelled with no cancellation fee.
Refunds will be processed after the returned product is received and approved.
The Company collects basic personal information required to complete purchases, including name, phone number, email address, and delivery address.
This information is used solely for:
Information is stored securely and is not shared with third parties except those required to fulfill the order (such as payment processors and delivery services).
While we take reasonable security measures, we cannot guarantee absolute security of data transmitted over the internet.
All Website content, including logos, product designs, images, text, and branding, is owned by the Company.
Unauthorized copying, reproduction, or use of any content is strictly prohibited.
Users may not use the Website for illegal, fraudulent, or harmful purposes.
The Company reserves the right to restrict or block users who violate these Terms.
The Company may update these Terms from time to time.
Changes take effect upon publication on the Website.
These Terms are governed by the laws of the State of Israel.
Any disputes will be handled in the competent courts of Israel.
The Website and products are provided on an "as is" basis.
The Company is not liable for any indirect or consequential damages.
Use of Loopy products is at the user’s full responsibility.
The Company is not responsible for:
Users must ensure safe usage conditions at all times.
When used by children, adult supervision is strongly recommended.
By using the Website, you confirm that you have the legal capacity to make purchases or have appropriate consent.
The responsibility for use of the Website and products lies solely with the user.
When products are used by minors, full responsibility lies with the supervising adult.
Orders may be cancelled in accordance with Israeli law.
To cancel an order, contact:
Refunds will be processed within 14 days after receiving the returned product.
Refunds will be issued to the original payment method.
Returned products must:
Products that have been used or damaged after delivery are not eligible for refund.
Delivery is available throughout Israel.
Shipping is free.
Estimated delivery time:
Delivery times are estimates and may be affected by external factors beyond the Company’s control.
The Company is not responsible for delays caused by:
Incorrect delivery details provided by the customer may result in delays or additional charges.
We stand behind the quality of our products and strive to provide a high-quality experience.
Loopy products are designed for outdoor recreational use and may naturally show signs of wear over time.
Damage resulting from use, including outdoor use, impact, or normal wear, is not considered a defect.
In case of a defective or incorrect product, customers must contact us within a reasonable time (recommended within 48 hours) and provide photos.
In such cases, the Company may offer a replacement or refund in accordance with applicable law.
Contact
For returns, cancellations, or order-related issues, reach out to us by email. For general inquiries you may also contact us via our social media channels. We aim to respond to customer inquiries in a timely manner.
